Terms & Conditions

Last Updated: 21 October 2026

Welcome to Bharathi Kannamma. These Terms & Conditions govern your access to and use of our website and the products and services offered through it. By visiting our website or placing an order, you agree to these terms.

Please read them carefully before making a purchase.

1. About Bharathi Kannamma

Bharathi Kannamma offers traditional gifts, return gifts, decorative gift boxes, festive keepsakes, and gifting options for weddings and other special occasions through our online store.

In these terms, “we,” “us,” and “our” refer to Bharathi Kannamma. “You” and “your” refer to the customer or website visitor.

2. Eligibility and Website Use

By using this website, you confirm that you are legally able to enter into a binding agreement or are using the website under the supervision of a parent or legal guardian, where permitted by law.

You agree to use our website only for lawful purposes and not to engage in activities that could harm our website, business, customers, or services.

3. Product Information and Availability

We make reasonable efforts to display accurate product descriptions, images, colours, dimensions, and other details.

However, actual product colours and appearance may vary slightly due to lighting, photography, screen settings, or the handmade and decorative nature of certain items.

All products are subject to availability. We reserve the right to update product details, discontinue products, or limit quantities where necessary.

4. Prices and Payments

All prices displayed on our website are in Indian Rupees (INR), unless stated otherwise.

Prices, offers, and product availability may change without prior notice. The price applicable to your order will be the price displayed at checkout when you place your order.

Orders must be paid for using the payment methods made available at checkout. Payments may be processed by third-party payment providers and are subject to their respective terms.

We reserve the right to cancel or review an order where a pricing error, suspected fraud, payment issue, or other legitimate concern arises. Where payment has already been collected for a cancelled order, any applicable refund will be handled according to our refund policy and applicable law.

5. Orders and Order Confirmation

After placing an order, you may receive an order confirmation by email, SMS, or another available communication method.

An order confirmation acknowledges receipt of your order and does not necessarily guarantee fulfilment. We may contact you if additional information is required or if an order cannot be fulfilled.

Please ensure that your name, contact number, shipping address, and other order details are accurate. We cannot be responsible for delivery issues caused by incorrect information supplied by you, except where applicable law provides otherwise.

6. Shipping and Delivery

We aim to process and dispatch orders within the timelines communicated on our website or during checkout.

Delivery times are estimates and may be affected by courier availability, weather, public holidays, remote locations, operational delays, or other circumstances beyond our reasonable control.

Shipping charges, delivery terms, and applicable restrictions will be displayed during checkout or described in our Shipping Policy.

For full details, please review our Shipping Policy.

7. Cancellations, Returns and Refunds

Order cancellations, returns, exchanges, and refunds are handled according to our applicable policies and the rights available to customers under Indian law.

Certain products may be subject to specific return conditions based on their nature, condition, or customisation. Any applicable restrictions will be communicated in our policies or during purchase.

If you receive a damaged, defective, incorrect, or incomplete product, please contact us promptly with your order details and supporting photographs, where relevant, so we can review the issue.

Please refer to our Return & Refund Policy for the applicable process and conditions.

8. Custom and Occasion-Based Orders

For customised, personalised, or special occasion orders, customers are responsible for providing accurate requirements, spelling, design preferences, delivery details, and other necessary information.

Production or delivery timelines for such orders may differ from standard orders. Any special terms, charges, or timelines applicable to a custom order should be confirmed before the order is finalised.

9. Promotions and Offers

Promotional offers, discounts, and special pricing may be subject to specific terms, validity periods, product exclusions, or quantity limits.

Offers cannot be combined unless expressly stated. We reserve the right to modify or withdraw a promotion where permitted by law.

10. Intellectual Property

All website content, including text, photographs, graphics, logos, designs, layouts, and other materials, belongs to Bharathi Kannamma or its respective owners and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or commercially use our website content without prior written permission, except where permitted by law.

11. Third-Party Services and Links

Our website may include links to third-party websites, payment services, or other external tools. These services may operate under their own terms and privacy policies.

We are not responsible for third-party content or services beyond the extent required by applicable law. Your use of those services may be subject to their respective terms.

12. Limitation of Liability

To the extent permitted by applicable law, Bharathi Kannamma will not be liable for indirect or consequential losses arising from the use of our website or products.

Nothing in these terms excludes or limits any consumer rights, remedies, or liabilities that cannot lawfully be excluded or limited under applicable law.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and handled.

Please review the Privacy Policy to understand our data practices.

14. Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Updated terms will be published on this page with the revised date. Your continued use of the website after updated terms are published will be subject to applicable law and the revised terms.

15. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes will be handled by the competent courts or authorities in accordance with applicable law, including any mandatory consumer protection provisions.

16. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Bharathi Kannamma

No. 5/60, Ground Floor,
Kakkan Nagar 4th Main Road,
Adambakkam, Chennai – 600088,
Tamil Nadu, India.

Phone:
86676 96531
93616 49604

Email: [Insert your official business email address]

Bharathi Kannamma — Thoughtful Gifts. Timeless Memories.