Privacy Policy

Last Updated: 21 October 2026

At Bharathi Kannamma, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information: Your name, email address, phone number, billing address, and shipping address.
Order Information: Products purchased, order details, transaction status, and delivery information.
Payment Information: Payment details processed securely through our payment service providers. We do not intend to store complete payment card details on our own systems.
Technical Information: Your IP address, browser type, device information, and website usage data.
Communication Information: Information you provide when contacting us with questions, feedback, or order enquiries.

2. How We Use Your Information

We may use your information to:

Process and fulfil your orders.
Arrange shipping and delivery.
Send order confirmations and updates.
Respond to enquiries and provide customer support.
Improve our products, website, and shopping experience.
Detect, investigate, and prevent fraudulent or unauthorised transactions.
Send promotional communications where permitted and, when required, with your consent.
Comply with applicable legal and regulatory obligations.

3. How We Share Your Information

We may share relevant information with trusted third parties when necessary to operate our business, including:

Shopify: Our e-commerce platform provider.
Payment Providers: To securely process payments.
Shipping Partners: To deliver your orders.
Technology and Analytics Providers: To maintain and improve our website.
Legal Authorities: Where disclosure is required by applicable law or necessary to protect our rights.

We do not share your personal information with third parties for purposes unrelated to our business operations without an appropriate basis.

4. Payment Security

Payments made through our website may be processed by third-party payment providers. Your payment information is handled according to the respective provider's policies and security practices.

Bharathi Kannamma does not intend to store complete payment card details on its own systems. We encourage you to review the privacy policies of the payment providers you use.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Keep your shopping cart functioning.
Remember your preferences.
Understand website traffic and usage.
Improve website performance and customer experience.
Support advertising and marketing activities where enabled.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfil orders, provide services, maintain business records, resolve disputes, prevent fraud, and meet applicable legal obligations.

When personal information is no longer required, we will take reasonable steps to delete it or otherwise handle it appropriately, subject to applicable requirements.

7. Data Security

We take reasonable measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure. We encourage customers to use secure devices and protect their account credentials.

8. Your Privacy Rights

Subject to applicable law, you may have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where applicable.
Withdraw consent for activities based on consent.
Opt out of promotional emails by using the unsubscribe option.
Raise a privacy concern or complaint.

To exercise your rights, please contact us using the details provided below. We may need to verify your identity before processing certain requests.

9. Third-Party Links

Our website may contain links to third-party websites or services. These websites operate independently and have their own privacy policies. Bharathi Kannamma is not responsible for their privacy practices or content.

We recommend reviewing their policies before sharing personal information with them.

10. Children's Privacy

Our website is intended for general shopping use and is not directed specifically at children for the collection of personal information. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, technology, or applicable requirements.

Any updates will be published on this page along with the revised date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Bharathi Kannamma

No. 5/60, Ground Floor,
Kakkan Nagar 4th Main Road,
Adambakkam, Chennai – 600088, Tamil Nadu, India.

Phone:
86676 96531
93616 49604

Email: [Insert your official business email address]

Bharathi Kannamma — Thoughtful Gifts. Timeless Memories.